Currently, we can only deliver within Japan.
Orders over 24,000 yen will be shipped free of charge by Yamato courier service.
- Yamato TA-Q-BIN: Excluding 1000 yen (1200 yen for Hokkaido, Okinawa and Kyushu) - You can choose the delivery day if you wish.
- Letter Pack Plus: 520 yen - Only available for orders under 5,000 yen. We will ship as soon as production is completed. Fragile items cannot be sent. You cannot choose the day of the week.
- Free shipping on orders over 24,000 yen
Regardless of which shipping option you choose, we will send you an email with tracking information as soon as the item has been shipped.
Please note that the customer is responsible for the shipping fee when breast milk, etc. is sent to us from the customer.
Please refer to the Q&A page for the time it takes from order to receipt. Q&A page
We recently added an option for "wrapping". You can choose regular or no plastic. If you choose the no plastic option, the desiccant will be the only plastic and you will use a woven, cloth, or paper material for packaging. As mothers, we do our best to create a better future for our children. That's why we've added options to keep the packaging free of excess plastic if needed. We appreciate your cooperation in choosing this option.
Shipping breast milk, umbilical cords and hair
You will receive an email within 24 hours after placing your order with the shipping address. It may take several hours to receive it, but if you do not receive an email from us within 24 hours, please check your spam folder and let us know that you did not receive the email. When you receive the email, please prepare to ship breast milk, etc.
In order to maintain the quality of breast milk, we recommend sending it by cool courier service or chilled Yu-Pack. It is possible to send it by normal delivery on days when the temperature is not high, but the color of the jewelry may change slightly, so if you are concerned about it, please send your breast milk by cool courier service. If your order does not contain breast milk, any delivery method is acceptable, but we recommend trackable delivery to prevent loss.
If your order does not contain breast milk, any delivery method is acceptable, but we recommend trackable delivery to prevent loss.
Clearly label your breast milk bag or container with your order number. You can find your order number in your order confirmation email or shipping method email. If the order number is not labeled, it will take time to confirm and the production may be delayed significantly.
- 1 piece : 10ml
- 2 pieces: 15-20ml
- Up to 4: 30ml
- Up to 6: 40ml
If necessary, you can send the above amount or more. If you can contact us, we can produce it with less work. (5ml or more)
- For hair, the recommended thickness is about 1mm, and the length should be less than 6cm. It is also possible with downy hair.
- Any slightly dry amount that falls from the baby's belly button is possible. (If you want to use it as a whole without dividing, please contact us.)
Flowers (Please contact us before ordering)
- If you want multiple flowers, we can produce up to 3 different flowers (less than 5 if small). I will give you the remaining flowers. (Fresh ones are also available. Please contact us for a nice pressed flower press.)
You can also add dried flowers to your jewelry and keepsakes. These flowers are naturally harvested and dried with love and care. Some are seasonal. Combining cherry blossoms, plum blossoms, roses, etc. with breast milk, umbilical cord and hair is very beautiful. Other: We accept any kind of enclosures. I'm an American living in Japan, so I'm not sure what the customer is looking for, but in the past I've created souvenirs such as ashes and pet hair. If you have any requests, please contact us.
Yamato TA-Q-BIN determines the cooling time for products as follows before shipment.
- Please pre-cool the refrigerated type to 10°C or less for at least 6 hours before shipping.
- For the frozen type , pre-cool at -15°C or below for at least 12 hours before shipping.
About shipping other souvenirs (umbilical cords, hair, etc.) along with breast milk
If you purchase souvenirs such as breast milk jewelry or umbilical cord, please put them in separate zippered bags so that the other items will not get dirty even if the breast milk leaks, and send them together with the cool courier service. Please be sure to write the order number on the bag or container.
Precautions for regular mail and regular courier service when sending breast milk We want your keepsake to be the best and a reflection of your breastfeeding journey, so we recommend Cool TA-Q-BIN. If the milk is spoiled, lost or leaked, it may have to be shipped again. If you plan to send by regular mail or courier, please let us know in advance.
If you do not receive the breast milk, etc. required for your order and do not receive a reply after 3 months, we will cancel your order. All canceled orders are subject to a 20% cancellation fee. It is assumed that you have agreed to the cancellation policy at the time of purchase. Terms We want to make your work, so if there are any delays, please let us know.